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UNABLE TO DONATE AND ACCESS 64 BIT DOWNLOAD

Posted: 25.04.2016, 12:47
by justinius23
basically, the VAT that keeps being added on is screwingme. it is supposed to be zero but as i can't edit it, i will never be able to complete the transaction. tried multiple tiles through paypal and straight cc payment. i am not a member of fastspring, would that help if i joined?

Re: UNABLE TO DONATE AND ACCESS 64 BIT DOWNLOAD

Posted: 25.04.2016, 14:57
by Karol
" Only corporate customers based in the EU who use the VAT ID for payment processing within the EU are required to enter a value. If this does not apply to you, or you are an individual, leave the VAT ID field empty. "

Re: UNABLE TO DONATE AND ACCESS 64 BIT DOWNLOAD

Posted: 25.04.2016, 17:25
by justinius23
yeah but my problem is paypal and the credit card processing company aren't letting me edit the VAT to zero. it's automatically calculating a value and populating the VAT field with it.


edit: i am an idiot. VAT field is editable at beginning of process.. someone please lock and/or delete this?

Re: UNABLE TO DONATE AND ACCESS 64 BIT DOWNLOAD

Posted: 10.03.2019, 13:11
by Jdc2FCXE
Hi brand new registered and got the same problem:

I tried to repeat the order … Visa or Paypal; and the screen is blocked on "complete the order", without any reaction.

Could someone else help please, I wanted to get 1 year 64 bit version

Thanks in advance

Jean

Re: UNABLE TO DONATE AND ACCESS 64 BIT DOWNLOAD

Posted: 10.03.2019, 13:42
by Dreamer
Hi Jean,

I'm not sure where is the problem, you can try another web browser, disable adblock, or/and upgrade the web browser version.

If you can't solve this problem, contact Marek via e-mail.

Re: UNABLE TO DONATE AND ACCESS 64 BIT DOWNLOAD

Posted: 10.03.2019, 19:21
by Jdc2FCXE
Done, it worked well with Eplorer.

Thanks

Bye